Your privacy matters to ph988. This Privacy Policy explains what personal information we collect from players, why we collect it, how it is stored and protected, and the rights you have over your own data. We keep this straightforward because you deserve to know exactly what happens with your information.
ph988 operates the online gaming platform accessible at ph988.vu. As part of running this platform, we collect and process personal information from players who register accounts, make deposits, place wagers, or interact with our customer support team. This Privacy Policy sets out how that information is handled.
By creating an account at ph988, you acknowledge that you have read and understood this Privacy Policy. If you have questions about how your data is processed at any point, you can reach our support team via live chat on the platform or by email at [email protected].
ph988 collects personal information in a few different ways — directly from you when you register and use the platform, and automatically through your use of the website and mobile application.
Information you provide directly:
Information collected automatically:
Note on payment data: ph988 does not store full bank account numbers or complete e-wallet credentials on our servers. Payment processing uses secure, tokenised methods and is handled by our verified payment processing partners.
The personal information ph988 collects is used for specific, legitimate purposes directly related to operating the platform and fulfilling our obligations to players.
ph988 does not sell your personal information to third parties. We do not use your data for behavioural advertising by third-party ad networks.
ph988 uses SSL (Secure Sockets Layer) encryption across all connections to the platform — whether you are accessing the website through a browser or using the mobile app on Android or iOS. This means all data transmitted between your device and ph988 servers is encrypted in transit.
Access to personal data within ph988 is restricted to authorised staff with a direct operational need to access it — for example, support agents handling a specific account query, or the compliance team conducting a KYC review. All access is logged and reviewed on a regular basis.
We recommend using a secure, private network connection — your mobile data or a trusted home Wi-Fi — when accessing ph988. Avoid logging into your account over public Wi-Fi networks, which may be less secure regardless of which platform you are using.
Phishing reminder: ph988 will never send unsolicited messages asking for your password, OTP codes, or complete payment credentials. Any such message is not from us — do not respond, and report it to our support team immediately.
ph988 uses cookies and similar tracking technologies on the platform website and mobile app. Cookies are small files placed on your device that help the platform function correctly and allow us to understand how the platform is used.
We use cookies for the following purposes:
You can manage cookie preferences through your browser settings. Disabling certain types of cookies may affect the functionality of the ph988 platform — in particular, disabling session cookies will prevent you from remaining logged in to your account.
ph988 shares personal data with third parties only where it is necessary to operate the platform or comply with legal obligations. We do not share data with third parties for their own marketing or commercial purposes.
| Third Party Category | Purpose | Data Shared |
|---|---|---|
| Payment processors | Processing deposits and withdrawals in PHP | Name, payment channel details |
| Identity verification providers | KYC and age verification | Government ID, date of birth |
| Platform infrastructure providers | Hosting and platform delivery | Session and usage data |
| Fraud and risk management | Detecting fraudulent account activity | Transaction data, device information |
| Regulatory authorities | Legal compliance where required by applicable law | As required by law |
All third-party service providers working with ph988 are required to handle personal data securely and in accordance with applicable data protection standards. They are not permitted to use data shared by ph988 for any purpose beyond the specific service they provide.
As a ph988 player, you have the following rights regarding your personal information:
How to exercise your rights: Contact the ph988 support team via live chat on the platform or by email at [email protected]. Requests are typically acknowledged within two business days.
ph988 retains personal data for as long as your account is active and for a defined period afterwards, in accordance with our legal and regulatory obligations. Transaction records and identity verification documents are subject to minimum retention requirements under applicable financial and anti-money laundering regulations.
After your account is closed, data that is no longer required for operational or legal purposes is securely deleted from our systems. If you have questions about how long specific types of data are retained, contact our support team.
ph988 may update this Privacy Policy from time to time to reflect changes to how we operate the platform, changes in applicable law, or changes to the services we provide. When material changes are made, registered players will be notified via their registered email or through a notification within the platform.
The updated policy will be published on this page with a revised effective date. Continued use of the ph988 platform after the effective date constitutes your acceptance of the updated Privacy Policy. For significant changes, we may ask you to actively confirm your acceptance before proceeding.
Questions about this Privacy Policy or how ph988 handles your personal data should be directed to our support team at [email protected].
Contact us anytime via live chat on the platform or at
[email protected]
These are the concrete measures ph988 takes to keep your personal information secure and handled responsibly every time you use the platform.
Every connection between your device and the ph988 platform — whether on the website or the mobile app — is encrypted using SSL. Your login details, personal data, and transaction information are protected in transit at all times.
Every ph988 account login is protected by OTP (One-Time Password) verification sent to your registered Philippine mobile number. Even if someone else has your password, they cannot access your account without your phone.
ph988 does not sell, rent, or trade your personal information to any third-party company for their own commercial or marketing purposes. Your data is used only to operate the platform, process your transactions, and keep your account secure.
Personal data within ph988 is accessible only to staff with a legitimate operational need — support agents handling your specific query, or the compliance team conducting a required review. All internal access is logged and monitored.
KYC documents submitted to ph988 — your Philippine government ID and proof of address — are handled through a secure verification process and stored with restricted access. This one-time process protects both your identity and the integrity of your account.
ph988 gives you the right to access, correct, or request deletion of your personal data at any time. You can also close your account whenever you choose. Your rights over your information are real and exercisable — contact support to act on any of them.